Atlassian Senior Consultant - ITSM/ESM Practice
About this role
About Valiantys Valiantys helps organizations transform how work gets done across the enterprise, leading with transformation consulting, enterprise service management (ESM), and engineering productivity. By combining deep process expertise with modern collaboration, automation, and value stream practices, Valiantys enables business, IT, and product teams to design connected, efficient, and human-centered ways of working. With a strong focus on the modern workforce, the company helps customers reimagine service delivery beyond IT, streamline cross-functional workflows, and improve flow and throughput for engineering teams. For more information, visit https://valiantys.com . Job Summary As a Senior Solution Consultant – ITSM , you will act as a trusted advisor to our customers, helping them
About consulting roles
Consulting roles run from strategy (high level, big-picture) to implementation (hands-on systems work like SAP/Salesforce). Pay attention to whether you'll be billable to clients (more travel, harder hours) vs internal consulting (steadier).
Typical skills: Stakeholder management, structured problem-solving (e.g. issue trees, hypothesis-driven analysis), strong slides + Excel, domain depth for implementation roles
Salary insights (US, rough)
Typical range for consulting roles in the US is $60,000–$220,000/year, varying widely with seniority, company stage, and city.
Estimates only. For company-specific numbers, check levels.fyi (tech), Glassdoor, or ask in the interview.
How to prep for the interview
Consulting interviews are notorious for case interviews: a hypothetical business problem you have to structure, analyze, and recommend on in 30–40 minutes. Practice with Case in Point or RocketBlocks before the interview — going in cold rarely works.
Standard case archetypes: market sizing ("how many piano tuners in NYC?"), profitability ("our client's margins are dropping"), market entry ("should our client expand to country X?"), and M&A ("should our client buy company Y?"). For implementation roles (SAP, Salesforce, etc.), expect more questions on specific platform knowledge and past client engagements.
Where this role typically leads
Big-firm consulting (McKinsey/Bain/BCG): Analyst → Associate → Senior Associate / Engagement Manager → Principal → Partner, with up-or-out pressure at each level. Big firms typically expect 2-3 years per level and have explicit dates by which you need to be promoted or leave.
Most consultants exit to industry around the Senior Associate / EM level — Director or VP roles at portfolio companies, or to operating roles at PE-backed firms. The longer you stay in consulting past Principal, the harder the exit gets, but the higher the eventual partner-track upside. Implementation consultants (SAP, Salesforce) typically follow a different path: more vertical specialization, less travel, often better long-term lifestyle.
Red flags to watch for
- Heavy travel without compensation for travel time. "Up to 80% travel" should come with hourly billing or a travel premium — not flat salary.
- Implementation role with no platform certification path. Means you'll be doing client work without growing your own marketable skills. Walk away.
- "Bench time" billed as PTO. Real firms keep you on payroll between engagements; predatory ones charge your time off when there's no project.
- Up-or-out timeline not explicit. Firms that hide the promotion schedule do so to keep you on a slower track than you realize.
Frequently asked questions
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What does a consulting role typically involve?
Consulting roles run from strategy (high level, big-picture) to implementation (hands-on systems work like SAP/Salesforce). Pay attention to whether you'll be billable to clients (more travel, harder hours) vs internal consulting (steadier).
What's the typical salary range for consulting roles in the US?
Roughly $60,000–$220,000 USD/year, depending on seniority, location, and company stage. This is a wide range on purpose — verify against levels.fyi or Glassdoor for the specific company.
